Most customers believe solar photovoltaic (PV) is a good investment and a great way to get “free” power. In reality, the decision of whether or not to invest in solar can be fairly complex and varies from customer to customer. Opinions regarding whether to purchase a solar system or what kind to buy vary widely and often contradict each other. Customers expect their utility to be able to help them navigate the steps needed to purchase a solar system. This includes helping them evaluate solar PV as an investment, the permitting process, interconnection and net-metering agreements, solar rate tariffs, system performance tests, etc. If you need to develop a solar program to assist your customers, email Miranda Boutelle.